📢 Volunteer Briefing
Thank you for volunteering at EllenFest 2026. Please read this before heading to your activity.
⏰ Key Timings
12:45pm: Floats and card machines issued.
1:00pm: Event opens.
4:00pm: Soak the Teacher begins and some activities begin to close.
6:00pm: Event closes and pack down begins.
📍 On Arrival
Report to the Main Entrance, then go straight to your stall a few minutes before your allocated time for handover.
💷 Floats & Card Machines
Floats and card machines will be issued 15 minutes before the event starts. Do not leave cash or card readers unattended.
📦 Pack Down
At 6pm, pack up but do not leave card machines or cash unattended. Wait for a member of staff or PTA to collect them. If available, help bring equipment to the PTA container on the school field.
📅 Volunteer Rota
🎪 Activity Instructions
These are the full activity instructions from the volunteer pack, placed directly on the site so volunteers do not need to download and search the PDF.
Entrance
Entrance
Download the app Q FLow which will be needed to scan entrance tickets, it’s available on any app
store, is free and secure.
The login details are:
Username: ellenbrookprimarypta@gmail.com
Password: 453741
Or
Username: sarah_leech100@hotmail.com
Password: 201964
Pre Purchased Tickets
They will have had e-tickets emailed to them from ellenbrookprimarypta@pta-events.co.uk
Scan the QR Code on each ticket.
If the customer cannot find their tickets you can search by name in the app.
On The Gate Tickets
Price is the same as online: Adults - £5 / Under 16’s - £1
Cash and Card Payments taken you will be provided with a float and card machine.
Flag to all people coming in:
- Entrance to the event via the side gate towards the carpark
- The inflatables and climbing wall need wristbands/tokens for use. They can be purchased
at the entrance or at a dedicated stall located at point 1B on the site map
- QR code to scan for event programme
Reminders for entrance:
- Children should be supervised by an adult
- No dogs except guide dogs
- Own food and drink is not permitted
- They can bring their own chairs/blankets
- If people want to leave and come back stamp their hand with the stamp provided
- Children should not leave unless supervised by an adult
Volunteers
- Still require a ticket to get in but may come to the front of the queue if it’s close to their
volunteer slot.
- They should know which stall/activity they have been assigned to, this information is also in
the volunteer hub however you will be provided with a list of activities and volunteers.
Performers
- There is a list of performers provided if needed
- They will have been told in advance where to go however if they are unsure direct them to
the stage and the sound engineer will be at the side of the stage to assist.
- If they have equipment to carry please direct them through the nursery entrance rather than
the normal entrance towards the carpark.
- Contact either Sarah for assistance.
Cash Back
- Any stall with a card machine can give cashback provided you have enough notes to continue
running your stall, if not please direct customers to the designated cash back stands shown
on the site map.
- Enter the amount requested into the card machine like a normal sale, when the transaction
is approved give the cashback out of the float.
If you need extra change or have a large supply of notes please either use the walkie talkies to
contact Sarah Wood or Sarah McDermott - If it’s too loud call or message them on the following
numbers Sarah Wood - 07817 737086 and Sarah McDermott 07584 208339.
Set up Instructions
To set up for this activity you will need:
- Entrance Signs - Pre-Booked Tickets, on the gate purchases,price lists for tickets and wrist
bands, wrist band info and QR code for event programme. Reminders for No Smoking etc..
- Float - Provided 15 mins before event begins
- Card Machine with log in details
- Volunteer & Performer List
- Table and Chairs
Soak the Teacher
Soak the Teacher (From 4pm)
£1 for 3 Sponges - Cash only
- Stocks, buckets and sponges will be set up and ready
- Mr Wright and any other teachers will to join in will go in to the stocks
- Players must stand behind the marked line to throw the sponges.
- 3 sponges each.
- Buckets can be filled up using the outdoor tap outside the Y3 classrooms if needed.
- Activity will run until the teachers have had enough!
Set up Instructions
This activity is going on the field under the teachers games gazebos
To set up for this activity you will need:
- Signs - Activity Sign and Price Sign
- Stocks
- Buckets filled with water from the tap outside year 3 class rooms.
- Sponges
- Float - Provided 15 mins before event begins
- Small Table
Glitter Stand & Face Painting
Glitter Stand & Face Painting
Glitter - Cash or Card payments accepted
We have a selection of glitter, gem stickers and temporary tattoos available for children to pick from,
all for various prices.
Please get to the stand 5-10 mins ahead of your start time and Pooja will talk you through
everything.
Face Painting (until 4pm) - Cash or Card payments accepted
We have hired a professional face painter , volunteers are there to take payments only.
All designs are £4
Cash Back
- Any stall with a card machine can give cashback provided you have enough notes to continue
running your stall, if not please direct customers to the designated cash back stands shown
on the site map.
- Enter the amount requested into the card machine like a normal sale, when the transaction
is approved give the cashback out of the float.
Set up Instructions
This activity is going under the shelters outside the New Hall Entrance
To set up for this activity you will need:
- Signs - Activity Sign and Price Sign for both Glitter and Face Painter
- Float - Provided 15 mins before event begins
- Card Machine with Log in details
- 2 x Tables
- 4 x Chairs
- Glitter, sponges, and all equipment - See Pooja.
- Face Painter to bring own equipment.
Snacks, Soft Drinks & Festival Merchandise
Snacks, Soft Drinks and Festival Merchandise
- This is a sale stall and cashback.
- Cash and Card Payments Accepted
- All prices are clearly displayed on the stall and the app
- Additional Stock is under the table, if you run out of an individual item it means we’ve sold
out.
- The drinks, crisps and snacks are also available at the bar.
Cash Back
- Enter the amount requested into the card machine like a normal sale, when the transaction
is approved give the cashback out of the float.
- This stall had been provided with additional float to cover the cashback needs however
contact either Sarah (details below) if you run out of notes.
If you need extra change or have a large supply of notes please either use the walkie talkies to
contact Sarah Wood or Sarah McDermott - If it’s too loud call or message them on the following
numbers Sarah Wood - 07817 737086 and Sarah McDermott 07584 208339.
Set up Instructions
This activity is going on the edge of the field, near the climbing frame outside the year 3 classrooms
To set up for this activity you will need:
- Gazebo
- Signs - Activity Sign and Price Sign for both Refreshments and Festival Merchandise
- Float - Provided 15 mins before event begins
- Card Machine with Log in details
- Big Table
- Popcorn Machine (No need to plug in it’s just for decorative purposes)
- Stock from container and fridge/freezer in container.
- White Esky containers
- Ice to keep drinks cold (fill behind stall using outdoor tap)
Bottle Tombola
Bottle tombola
£2 a go, everyone’s a winner - Cash or Card
- 1- 20 numbers placed on table, with one ‘bottle’ on each number
- Put a mix of bottles out, including a 3-4 small waters
- 20 numbered ping pong balls in a box
- They pick out a ball (no peeking)
- They win whatever is on the number
- Replenish number with a new bottle
- Children can not win alcohol unless accompanied by an adult.
- If can not drink alcohol for religious reasons, allow them to pick another number till they get
a suitable prize.
Cash Back
- Any stall with a card machine can give cashback provided you have enough notes to continue
running your stall, if not please direct customers to the designated cash back stands shown
on the site map.
- Enter the amount requested into the card machine like a normal sale, when the transaction
is approved give the cashback out of the float.
If you need extra change or have a large supply of notes please either use the walkie talkies to
contact Sarah Wood or Sarah McDermott - If it’s too loud call or message them on the following
numbers Sarah Wood - 07817 737086 and Sarah McDermott 07584 208339.
Set up Instructions
This activity is going on the field under the teachers games gazebos
To set up for this activity you will need:
- Signs - Activity Sign and Price Sign
- Big Table x2 Front of Stall and Back
- Laminated Numbers set out 1 - 20 set out on front table
- Box with numbered Ping Pong Balls
- Stock of Bottles to replenish set up on and under back table
- Float - Provided 15 mins before event begins
- Card Machine with Log in details (shared with sweetcup tomobola)
Sweet Cup Tombola
Sweet Tombola
£2 a go, everyone’s a winner - Cash or Card
- 20 numbers placed on table, with one ‘cup of sweets’ on each number
- 20 numbered ping pong balls in a box
- £2 a go, everyone’s a winner
- They pick out a ball (no peeking)
- They win whatever is on the number
- Replenish sweets
- If you get any queries about vegan/dairy free then they can swap to one that’s suitable.
Cash Back
- Any stall with a card machine can give cashback provided you have enough notes to continue
running your stall, if not please direct customers to the designated cash back stands shown
on the site map.
- Enter the amount requested into the card machine like a normal sale, when the transaction
is approved give the cashback out of the float.
If you need extra change or have a large supply of notes please either use the walkie talkies to
contact Sarah Wood or Sarah McDermott - If it’s too loud call or message them on the following
numbers Sarah Wood - 07817 737086 and Sarah McDermott 07584 208339.
Set up Instructions
This activity is going on the field under the teachers games gazebos
To set up for this activity you will need:
- Signs - Activity Sign and Price Sign
- Big Table x2 Front of Stall and Back
- Laminated Numbers set out 1 - 20 set out on front table
- Box with numbered Ping Pong Balls
- Stock ofSweet Cups to replenish set up on and under back table
- Float - Provided 15 mins before event begins
- Card Machine with Log in details (shared with Bottle tomobola)
Lucky Dip & Squishy Stall
Lucky Dip & Squishy Stall
Lucky Dip - Cash or Card Accepted
£1 a go, everyone wins
- They pick a prize, no peaking!
- There is a mix of gifts in the box, we would encourage the children to keep the gift the draw
however there is a box of spares so they can swap if necessary rather than picking a new
bagged item
- There is a bag of extra lucky dip items to replenish the box as needed
- In the box there are some laminated cards which say ‘exchange for a bubble wand’ there will
be a supply of bubble wands on the stall.
- Children cannot swap a lucky dip item with an item from the Squishy Stall
Squishy Stall - Cash or Card Accepted
- Stock of NeeDoh, squishies and dumplings to sell
- Various prices - Price List on Stand
- We only have the stock that’s out, once it’s gone it’s gone.
Cash Back
- Any stall with a card machine can give cashback provided you have enough notes to continue
running your stall, if not please direct customers to the designated cash back stands shown
on the site map.
- Enter the amount requested into the card machine like a normal sale, when the transaction
is approved give the cashback out of the float.
If you need extra change or have a large supply of notes please either use the walkie talkies to
contact Sarah Wood or Sarah McDermott - If it’s too loud call or message them on the following
numbers Sarah Wood - 07817 737086 and Sarah McDermott 07584 208339.
Set up Instructions
This activity is going on the field under the teachers games gazebos
To set up for this activity you will need:
- Signs - Activity Sign and Price Sign for Lucky Dip & Squishies
- Big Table
- Lucky Dip Box filled with gifts
- Surplus bagged gifts to restock
- Spare gifts in box incase of swaps
- Bubble wand prizes
- Squishy Stock
- Float - Provided 15 mins before event begins
- Card Machine with Log in details
Yucky Dip
Yucky Dip
50p a go - Cash only
- The box of slime contains insects, winning insects have a red dot on the underside of the
insect.
- The insect can go back into the slime
- Winners pick a prize from the box
- There is a supply of kitchen roll to wipe hands/arms after the game and hand sanitiser.
Cash back is available at wristband stall within the game area or at the Refreshment/Merchandise
Stall outside the Year 3 classrooms.
If you need extra change or have a large supply of notes please either use the walkie talkies to
contact Sarah Wood or Sarah McDermott - If it’s too loud call or message them on the following
numbers Sarah Wood - 07817 737086 and Sarah McDermott 07584 208339.
Set up Instructions
This activity is going on the field under the teachers games gazebos
To set up for this activity you will need:
- Signs - Activity Sign and Price Sign
- Table
- Large Plastic Box
- Slime (needs to be made with water)
- Plastic Insects
- Box of Prizes
- Kitchen Roll
- Bin
- Hand Sanitiser
- Float - Provided 15 mins before event begins
Hook a Duck
Hook a Duck
£0.50p a go - Cash only
- Encourage the children to hook a duck using the rod. You can assist younger children if
needed.
- Once a duck is hooked, check underneath for a coloured dot or star to win a prize.
- Return ducks to the pool and rods to the table after each go.
- Winner collect a prize from the box
If you need extra change or have a large supply of notes please either use the walkie talkies to
contact Sarah Wood or Sarah McDermott - If it’s too loud call or message them on the following
numbers Sarah Wood - 07817 737086 and Sarah McDermott 07584 208339.
Set up Instructions
This activity is going on the field under the teachers games gazebos
To set up for this activity you will need:
- Signs - Activity Sign and Price Sign
- Small Table
- Paddling Pool
- Water from tap outside year 3 class rooms
- Ducks
- Hook Poles
- Box of Prizes
- Float - Provided 15 mins before event begins
Grab a Teddy
Grab a Teddy
£2 a go - Prize everytime - - Cash only
- Use the grabber to pick a teddy
- Replenish as required
All the stock is out, once it’s gone it’s gone!
If you need extra change or have a large supply of notes please either use the walkie talkies to
contact Sarah Wood or Sarah McDermott - If it’s too loud call or message them on the following
numbers Sarah Wood - 07817 737086 and Sarah McDermott 07584 208339.
Set up Instructions
This activity is going on the field under the teachers games gazebos
To set up for this activity you will need:
- Signs - Activity Sign and Price Sign
- Small Table
- Foldable Paddling Pool
- Litter Pickers
- Soft Toys
- Float - Provided 15 mins before event begins
Play Your Cards Right
Play Your Cards Right
£1 a go! - Cash Only
- Turn over the first card, player guesses higher or lower
- Correctly guess higher or lower on all 6 cards to win a prize.
If you need extra change or have a large supply of notes please either use the walkie talkies to
contact Sarah Wood or Sarah McDermott - If it’s too loud call or message them on the following
numbers Sarah Wood - 07817 737086 and Sarah McDermott 07584 208339.
Set up Instructions
This activity is going on the field under the teachers games gazebos
To set up for this activity you will need:
- Signs - Activity Sign and Price Sign
- Small Table
- Giant Cards
- Card Stand
- Box of Prizes
- Float - Provided 15 mins before event begins
Nerf Battles
Nerf Nerdz Battles
£2 per child for 20 min game - Cash or book online to pay by card.
- Slots running every 20 mins from 1.20pm
- Manned and hosted by Claire McMahon
- Players will be given a briefing at the start of each 20 minute slot
Set up Instructions
This activity is going to be in the Nursery play area.
To set up for this activity you will need:
- Signs - Activity Sign, Price Sign and Next battle starts in X mins sign.
- Dry white board pen
- Small Table
- Float - Provided 15 mins before event begins
- All Nerf equipment provided and set up by Claire
Wristband & Token Sales
Wristband & Token Sales
This activity is going to be in two areas at the main entrance and near the games activities on the
field (area 1B on the site map)
Wristbands or tokens will be required for the inflatables and the climbing wall. Customers can buy:
- a single-use token for a single turn on one of the inflatables or one climb to the sumit on the
climbing wall for £3 each
- A wristband for unlimited use of the inflatables for the full event for £6 each
- A wristband and 1 climbing wall token for £8 each.
Wristbands must be kept on for the full event
We will be unable to replace lost wristbands or tokens.
Children will be required to follow the instructions provided by the people on the stall
To make it fair for all and safe, wristbands do not permit children to stay on the inflatables
indefinitely, they will be required to exit after the designated number of turns/minutes per go and
rejoin the queue for another go.
The stall on the field will also be providing cashback and will be provided with additional float for this
purpose.
Cash Back
- Enter the amount requested into the card machine like a normal sale, when the transaction
is approved give the cashback out of the float.
- This stall had been provided with additional float to cover the cashback needs however
contact either Sarah (details below) if you run out of notes.
If you need extra change or have a large supply of notes please either use the walkie talkies to
contact Sarah Wood or Sarah McDermott - If it’s too loud call or message them on the following
numbers Sarah Wood - 07817 737086 and Sarah McDermott 07584 208339.
Set up Instructions
This activity is going to be in two areas at the main entrance and near the games activities on the
field (area 1B on the site map).
To set up in both areas for this activity you will need:
- Signs - Activity Sign and Price Sign
- Small Table
- Wristbands
- Tokens
- Float - Provided 15 mins before event begins
- Card Machine
Climbing Wall
Climbing Wall
This activity is on the carpark
£3 a go (correct change only) or 1 token - One turn to climb to the Summit
- SCL will ensure climbers are safe and ready to climb.
- This is an unmanned stall please use the bucket provided for the money/tokens
If you need any assistance please either use the walkie talkies to contact Sarah Wood or Sarah
McDermott - If it’s too loud call or message them on the following numbers Sarah Wood - 07817
737086 and Sarah McDermott 07584 208339.
Set up Instructions
To set up for this activity you will need:
- Signs - Activity Sign and Price Sign
- Small Table
- Bucket
Huntrix Meet & Greet
Huntrix Meet & Greet - 5.05pm-5.45pm
This is an unmanned free activity and will be in the Chatterbox
- Children/families should queue to meet Huntrix in the marked area outside the chatterbox
down the side of the pencil fence running alongside the reception playground. Please do not
queue towards the bar area.
- Please don’t queue in front of the doors so that people can exit before you enter.
- You’re welcome to take photographs of your own children but please be mindful of other
children when taking general pictures of Huntrix.
- Being in the queue doesn't guarantee you will be seen, this is very much dependent on the
length of the queue. Huntrix will do their best to meet everybody in the queue however will
need to leave at 5.45pm.
Set up Instructions
To set up for this activity you will need:
- Signs - Activity Sign
- Balloons
- Decorations
- Lights
Circus Fun
Circus Fun - Bubble Workshop & Balloon
Modelling
This activity is going on the field next to the teachers games gazebos outside the PTA container
It is a free activity hosted by Circus Fun
Set up Instructions
N/A Full set up including Gazebo to be done by vendor
Garden Games
Garden Games
This a free activity on the field
Set up Instructions
To set up for this activity you will need:
- Giant connect 4 (Hired)
- Giant Jenga (Hired)
- Bean Bag Toss & Bean Bags (PTA Equipment)
🚨 Emergency Procedures
Click to expand the full procedure. This replaces the duplicate summary section.
👨👩👧 Lost Child / Missing Parent
Location: Information Point at the Main Entrance (Location 1)
If you find a lost child:
- Stay with the child.
- Notify the Event Lead, Head Teacher or nearest volunteer lead.
- Escort them to the Information Point if appropriate.
- Never leave a child unattended.
If a parent reports a missing child:
- Record the child's name, age, description and last known location.
- Notify the Event Lead and/or Head Teacher immediately.
- Begin a coordinated search of the site.
If a child reports a missing parent/carer:
- Reassure the child.
- Stay with them.
- Escort them to the Information Point.
- Notify the Event Lead or Head Teacher.
🩹 Medical Emergency
If someone becomes unwell or injured: stay calm, do not move the casualty unless in immediate danger, contact North West Medical Solutions, keep the area clear and remain with the casualty until help arrives.
Serious emergencies include: unconscious casualty, seizure, breathing difficulties, suspected cardiac event, serious head injury, severe allergic reaction and serious bleeding.
First Aid Point: Near the Stage. Use walkie talkies where available and provide the location number/name.
Volunteers should not administer medication (unless authorised), move casualties unnecessarily or leave an injured person unattended.
🔥 Fire & Evacuation
If you discover a fire: remain calm, alert the Head Teacher immediately, call 999 if there is immediate danger to life, move people away from danger and only tackle a fire if trained and safe to do so.
If evacuation is announced: stop activities, direct visitors to exits, assist children and vulnerable visitors, do not allow re-entry for belongings and proceed to the assembly point once your area is clear.
Assembly Point: Grassed area opposite the main school car park.
🌦️ Severe Weather
Report all weather concerns to the Event Lead or Head Teacher.
Thunder/lightning: stop inflatables, climbing wall, stage performances and affected activities immediately.
High winds: secure gazebos and loose items. Activities may be suspended.
Heavy rain: monitor slip hazards and electrical equipment.
Extreme heat: encourage hydration and refer anyone feeling unwell to First Aid.
💳 Card Machines & Cash Handling
Quick card machine instructions are directly visible here. The PDF remains available as backup only.
SumUp Solo
Turn on the reader, enter the amount, press the green tick/checkmark and ask the customer to tap, insert or use their phone. A tick on screen confirms payment has gone through.
SumUp Air + iPad
Wake the iPad, open the SumUp app, use the keypad to enter the amount manually, select card/card reader, then ask the customer to pay using the linked reader.
Cashback
Any stall with a card machine can give cashback if there are enough notes left to keep running. Enter the cashback amount as a normal sale; once approved, give cash from the float.
Change / float issues
Use the walkie talkie to contact Sarah Wood or Sarah McDermott. If it is too loud, call/message Sarah Wood on 07817 737086 or Sarah McDermott on 07584 208339.
What to do if a card payment does not work
- Check the reader/iPad is awake and charged.
- Check the amount has been entered correctly before taking payment.
- Ask the customer to try card/contactless again.
- If it still fails, ask for cash or contact Sarah Wood / Sarah McDermott.
- Do not hand over goods or tokens unless payment is confirmed.
❓ Volunteer FAQs
I need more change
Contact PTA via walkie talkie or mobile: Sarah Wood 07817 737086 or Sarah McDermott 07584 208339.
I need a toilet break
Arrange cover with a neighbouring stall if possible. If they are busy, give them the float and card reader for safekeeping while you have a comfort break. Do not leave the float unattended. If no one nearby can help, contact PTA.
We've sold out
Contact PTA via walkie talkie or mobile. Do not leave the float unattended.
My card machine isn't working
Check the troubleshooting guide in the Volunteer Hub. If problems persist, contact PTA via walkie talkie or mobile.
Someone wants a refund
Contact PTA via walkie talkie or mobile.
A parent is unhappy
Contact PTA or Head Teacher via walkie talkie or mobile.
A child is upset
Help them find their parent/guardian. If extra support is needed, speak to a teacher who may know the child or contact PTA.
My replacement hasn't arrived
Contact PTA via walkie talkie or mobile. Please do not leave the float unattended.
☎️ Need Help? Who To Contact
If in doubt, contact Sarah Wood or Sarah McDermott. It is always better to ask than guess.
🩹 Medical Emergency
First Aid Team – North West Medical Solutions
👨👩👧 Lost Child / Missing Parent
Event Lead: Sarah Wood or Head Teacher
💰 Cash Problems
Sarah Wood or Sarah McDermott
💳 Card Machine Issues
Sarah Wood or Sarah McDermott
🏪 Third Party Vendor Problems
Sarah Wood
🎤 Stage / Sound Issues
Sound Engineer
🔫 Nerf Battles
Claire McMahon
✨ Glitter / Face Painting
Pooja Ruparelia
🎟️ Entrance & Ticket Queries
Sarah McDermott
🎪 General Event Issues
Sarah Wood or Sarah McDermott
🌦️ Severe Weather
Sarah Wood or Head Teacher
🚨 Emergency / Evacuation
Sarah Wood or Head Teacher
Backup mobile contacts: Sarah Wood 07817 737086 · Sarah McDermott 07584 208339
Walkie talkies: Sarah Wood, Sarah McDermott, North West Medical Solutions, Head Teacher Pete Wright, Deputy Head Sara Baird.